Elite Software Online Store
E-Book: PEAK Performance For The Technical Professional

E-Book: PEAK Performance For The Technical Professional

$20.00

PEAK Performance For The Technical Professional is a unique, one-of-a-kind E-Book for technicians who, in addition to handling the technical and hands-on tasks related to their job on a day-to-day basis, also provide front-line customer service. Topics in this E-Book include:

  • Fundamentals Of Professionalism
  • Maintaining A Professional Approach To Customer Service
  • Understanding How Professionalism and Selling Go Together
  • Understanding What Customers Want From Any Business
  • Communication Skills & Establishing Rapport With Customers
  • Product Info Page | HVACR Training Materials Main Page

    Training DVDs are shipped via US Postal Service.


    Add to Cart:

    Copyright © 2009-2018 Elite Software |   Powered by Zen Cart